SkylaVibe Privacy Policy

SkylaVibe by Skylatek Limited

Website: https://skylatekvibe.com
Last updated: 14 November 2026

1. Who We Are

SkylaVibe is a social networking and community platform operated by Skylatek Limited, a company registered in England and Wales under company number 17547659.

For the personal information we collect and use to operate SkylaVibe, Skylatek Limited is generally the data controller.

We respect your privacy and aim to give you meaningful control over the personal information you choose to share.

This Privacy Policy explains what information we collect, why we use it, how we protect it and the rights available to you.

2. Information We Collect

Depending on how you use SkylaVibe, we may process the following information.

Account information

• Display name, username and email address
• Authentication credentials, stored using secure password hashing
• Account verification and security information
• Account preferences and language settings

Personal profile information

• Profile and cover photographs
• Biography, interests, hobbies and favourites
• Birthday information, where provided
• Personal status updates
• Social media links and optional music playlists
• Profile visibility and discovery preferences

Social activity

• Posts, photographs, videos and other shared content
• Comments, reactions and community participation
• Connections and interactions with other members
• Messages and associated delivery information
• Reports submitted about content or other members

Business information

If you create or manage a Business account, we may also process business names, descriptions, contact information, staff roles, business posts, enquiries and records associated with the business features you use.

Technical and security information

We may collect IP addresses, browser information, device information, access times, session identifiers and security-related events to operate and protect the platform.

3. How We Use Your Information

We use personal information to:

• Create and manage accounts
• Verify email addresses and authenticate members
• Provide Personal and Business features
• Display content according to applicable privacy settings
• Enable communication and community participation
• Respond to enquiries and support requests
• Detect spam, fraud, abuse and unauthorised access
• Maintain, troubleshoot and improve the platform
• Meet applicable legal obligations

Where UK data protection law applies, our lawful bases may include contractual necessity, legitimate interests, legal obligations and consent, depending on the specific activity.

Where we rely on legitimate interests, these include operating a reliable service, preventing misuse and protecting the security of SkylaVibe and its members.

Where consent is required, we will seek it and provide an appropriate way to withdraw it.

4. Personal Profiles and Visibility

SkylaVibe provides privacy and visibility controls for personal profiles and selected content.

Information you choose to make visible to other members may be viewed by those members according to the applicable settings.

Personal profiles are intended to be private by default, with member discovery controlled separately.

You should avoid including sensitive personal information in profile fields or posts unless you understand who can access it.

Privacy controls limit access within the platform but do not prevent an authorised viewer from copying, recording or sharing information they can see.

5. Posts, Photographs and Videos

Content you upload may contain personal information about you or other people.

Visibility depends on the content type, the available privacy controls and the audience you select.

We recommend removing unnecessary location metadata from photographs before uploading them.

You should obtain appropriate permission before sharing identifiable photographs or personal information about other people.

Deleting content from your visible profile may not immediately remove every copy from backups, moderation records or information previously copied by other users.

6. Private Messages

SkylaVibe may process messages and associated information to provide messaging functionality, maintain security and investigate reported misuse.

Private messages are not intended to be publicly displayed.

However, private messaging should not be assumed to provide end-to-end encryption unless SkylaVibe explicitly confirms that such protection is available.

Access to message information by authorised administrators or service providers may be necessary for technical, security or lawful purposes, subject to appropriate safeguards.

7. Business Accounts

Business profiles may contain information intended for public or member-facing display.

Business owners and authorised staff may access business information according to their assigned permissions.

Where a business uses SkylaVibe to manage information about its own customers, staff or contacts, the respective data protection responsibilities will depend on the circumstances and applicable contractual arrangements.

Personal and Business experiences are designed to have distinct access permissions.

8. Cookies and Similar Technologies

SkylaVibe uses cookies and related technologies for functions such as:

• Secure authentication and session management
• Remembering selected preferences
• Protecting against fraudulent activity
• Supporting essential platform functionality

Optional analytics, advertising or third-party cookies may require additional information and consent before being used.

Where legally required, we will provide suitable cookie choices.

9. Third-Party Content and Integrations

SkylaVibe may allow members to display or interact with content from third-party services, including Spotify playlists.

When third-party content loads, the provider may receive technical information such as your IP address and may use cookies or similar technologies.

Third-party services operate under their own privacy policies.

Where appropriate, SkylaVibe will provide information or choices before optional third-party content is loaded.

Support through Zoho Desk

We use Zoho Desk to provide the support widget and manage requests submitted through it. When you open or use the widget, Zoho may process technical information needed to deliver it. Any name, email address, message and attachment you submit through the widget are sent to Skylatek’s support team through Zoho Desk. Please avoid sending passwords, identity documents or sensitive private content. The support widget does not automatically sign you in using your SkylaVibe account.

10. Who We Share Information With

We may share personal information with service providers who help us operate SkylaVibe, including providers of hosting, infrastructure, email delivery, security and technical support.

Information may also be shared:

• With other members according to your privacy settings
• With authorised Business account users according to their permissions
• Where legally required
• Where reasonably necessary to protect members, investigate abuse or defend legal rights

We do not sell members’ personal information to advertisers.

SkylaVibe displays labelled sponsored adverts. Following an advertiser’s link takes you to an external website governed by its own privacy policy.

11. International Data Transfers

SkylaVibe is intended for an international community.

Some service providers or recipients may operate outside the United Kingdom.

Where UK data protection law requires safeguards for international transfers, we will use an appropriate legal transfer mechanism or other permitted basis.

12. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Account information and content may be retained while an account remains active.

Other information may be retained for appropriate periods to meet legal obligations, resolve disputes, investigate security incidents or maintain necessary records.

Backup copies may remain for a limited period after information is removed from active systems.

Specific retention periods depend on the type of information and the operational requirements involved.

13. Your Privacy Rights

Subject to applicable law, you may have rights to:

• Access personal information held about you
• Correct inaccurate information
• Request erasure of personal information
• Restrict certain processing
• Object to certain processing
• Receive certain information in a portable format
• Withdraw consent where processing relies on consent

These rights are not absolute, and some information may need to be retained for legal or legitimate purposes.

Requests can be submitted through SkylaVibe’s Contact Us page.

We may need to verify your identity before responding.

If you are in the United Kingdom, you also have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk.

14. Account Closure and Deletion

Members may request account closure and deletion of associated personal information.

We will assess and process such requests in accordance with applicable law and available technical procedures.

Some information may need to be retained for legal, security or dispute-resolution purposes.

Account closure does not necessarily remove information independently retained by other members or external services.

15. Security

We use technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse and alteration.

These may include secure connections, authentication controls, access restrictions, monitoring and backups.

No internet-based service can guarantee absolute security.

Members should use strong, unique passwords and protect their account credentials.

16. Children and Young People

SkylaVibe must not be used by anyone below the minimum age specified in its Terms of Service.

Additional safeguards or restrictions may apply to younger users where required by law.

Registration is intended for adults aged 18 or over. Please contact us if you believe an account belongs to someone below that age.

17. Changes to This Policy

We may update this Privacy Policy when SkylaVibe’s features, operations or legal requirements change.

The latest version will be published on this page with an updated revision date.

Where changes are significant, we will provide additional notice when appropriate.

18. Contact Us

For questions about this Privacy Policy, personal information or your privacy rights, contact:

Skylatek Limited
Company number: 17547659
Registered in England and Wales
Website: https://skylatekvibe.com
Contact: https://skylatekvibe.com/contact-us/

For data protection enquiries, please select the appropriate enquiry category when contacting us.